FAQs
1. Do we charge for Delivery?
No. We offer free delivery countrywide!
2. Do you have any offline store locations?
No, we do not have any offline locations. However, we are based out of Delhi NCR, please drop us an email on bythebayindia@gmail.com/whatsapp us on +91 95990 66361 for EXPRESS DELIVERIES.
3. What are your delivery timelines like?
We aim to deliver within 3-7 working days. For an accurate timeline, please email us on support@shopbythebay.com/whatsapp us on +91 95990 66361
4. What is your return/exchange policy?
We accept exchanges within 7 days of the date of delivery. Please email us on support@shopbythebay.com/whatsapp us on +91 95990 66361& we will arrange a reverse pick up for you. Once the package reaches our warehouse and undergoes checking to ensure the articles are unused, we will issue a credit note to you (Valid for 30 days)
We do not accept returns at the moment.
5. What are the wash & care instructions?
Dry Clean only to avoid shrinkage, colour bleeding & fading.
Note : Steam iron only, on naturally crinkled clothes as they might lose their texture if you flat iron them.
No. We offer free delivery countrywide!
2. Do you have any offline store locations?
No, we do not have any offline locations. However, we are based out of Delhi NCR, please drop us an email on bythebayindia@gmail.com/whatsapp us on +91 95990 66361 for EXPRESS DELIVERIES.
3. What are your delivery timelines like?
We aim to deliver within 3-7 working days. For an accurate timeline, please email us on support@shopbythebay.com/whatsapp us on +91 95990 66361
4. What is your return/exchange policy?
We accept exchanges within 7 days of the date of delivery. Please email us on support@shopbythebay.com/whatsapp us on +91 95990 66361& we will arrange a reverse pick up for you. Once the package reaches our warehouse and undergoes checking to ensure the articles are unused, we will issue a credit note to you (Valid for 30 days)
We do not accept returns at the moment.
5. What are the wash & care instructions?
Dry Clean only to avoid shrinkage, colour bleeding & fading.
Note : Steam iron only, on naturally crinkled clothes as they might lose their texture if you flat iron them.